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Frequently Asked Questions
Most orders ship within 1 business day. Standard delivery is 5–7 days.
Yes — we offer hassle-free 30-day returns on unused, unopened cases. Contact us and we'll send a prepaid return label.
Absolutely. All BestPuppyPads products are free of harsh chemicals, fragrances, and dyes.
Economy & Economy Plus Pads are made for everyday training. Deluxe and Quilted Pads offer more absorbency when you need it.
Yes. Each product page shows the available pad types, sizes, pads per case, and prices.
Yes. Submit the Free Sample form to request one. Samples are limited to one per household and ship within the US.
Quilted Scented Pads include an attractant designed to encourage puppies and dogs to use the pad.